帮助中心
在下面搜索答案,或者发邮件给某人.
订阅和发票
我怎么取消订阅?
Go to the 取消门户, enter the email address on your account, and follow the steps. It takes under a minute.
没有电话,没有聊天队列,没有要求解释自己. 支持@globalreport.com 我们会为您处理.
我的订阅自动更新吗?
Yes. After the 7-day trial, GlobalIQ bills $29.99 per month and renews automatically until you cancel.
We email a reminder before the first $29.99 charge, showing the amount, the date, and a link to cancel.
我被指控什么,什么时候?
- Today: $1.00 for 7 days of access.
- Day 8: 29.99美元,除非你先取消.
- 之后每月: 每个月,同一个日期 29.99美元.
在8天前取消, 29.99美元永远不会收取.
我取消了. 我为什么还可以签名?
Cancelling stops future charges but does not cut off access immediately. You keep your account until the end of the period you have already paid for, then it lapses.
我可以收回吗?
Subscription charges are nonrefundable. If you write to us we will review your situation and make a determination, but a review is not a promise of a refund.
费用是不同的,总是完全纠正:重复费用,有效取消后的费用,错误的金额或您未经授权的支付. 退款政策.
你的测试和结果
我的分数在哪里?
Your result appears as soon as you finish the test, and we email your certificate to the address you entered.
If it has not arrived, check your spam folder first, then confirm you entered the address correctly. Email us and we will resend it.
测试是多准确的?
全球智能化智能是为教育和娱乐而建立的.它不是临床评估,也不是由心理学家管理的,也不是与WAIS或斯坦福比内特等工具相当的.
您的分数可以看作是在特定情况下拍摄的快照. 疲劳,分散注意力,屏幕大小以及您对这个问题的熟悉程度都会影响您.
我可以用我的分数来申请工作或学校入学吗?
No. Our result is not a professional evaluation and should not be used for employment, academic placement, medical purposes, or membership applications. If you need a formal assessment, see a licensed psychologist.
我可以再做一次吗?
Yes, while your subscription is active. Bear in mind that familiarity with the question format tends to lift scores on a second attempt, so a higher number is not necessarily a meaningful change.
账户和数据
我怎么改变我的电子邮件账户?
Email 支持@globalreport.com from the address currently on the account and tell us the new one. We will move it across and confirm when it is done.
我如何删除我的帐户和数据?
Email 支持@globalreport.com 您的账户地址,并要求删除.
这与取消不同. Deleting cancels any active subscription immediately with no refund, permanently erases your results and history, and cannot be undone. If you only want to stop paying, cancel instead.
Requests are completed within 30 days. We keep limited billing records where tax law requires it.
你有什么关于我的数据?
您的电子邮件地址,您的分数和您参加测试的日期,您如何通过网站,以及由Stripe或PayPal提供的有限支付详细信息
Our 隐私政策 详细说明,包括如何申请复印件.
我没有收到你的电子邮件.
Check spam and promotions folders, and search for globaliqreport.com. Certificates and receipts occasionally get filtered.
如果没有什么,请给我们发邮件,我们会再发邮件,
法律
隐私政策
我们如何收集,使用和保护您的数据,以及您对其的权利. 阅读隐私政策.
条款和条件
关于订阅,收费和取消的协议. 阅读条款和条件.
Cookie 政策
我们在设备上存储什么以及如何关闭它. 阅读 Cookie 政策.
退款政策
我们什么时候退款,什么时候不退款,以及如何要求. 阅读退款政策.
仍然着?
一个人阅读每条信息,通常在一个工作日内.